GlassHouse Prowash Privacy Policy


Last updated: September 1st, 2025


Glass House Window Cleaning LLC, doing business as GlassHouse Prowash (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, services, or advertisements—including Facebook Lead Ads.


Information We Collect


We may collect the following types of personal information when you engage with us:

  • Contact information such as your name, email address, phone number, and physical address.

  • Service details such as property information you provide for quotes or scheduling.

  • Payment details when processing transactions (secured through third-party processors).

  • Automatically collected data such as IP address, browser type, device information, and usage patterns through cookies, pixels, or similar tracking tools.


How We Collect Information


We collect information in several ways, including:

  • When you submit forms on our website or through Facebook Lead Ads.

  • When you call, email, or text us.

  • Through cookies, analytics tools, and the Facebook Pixel on our website.

  • From service providers or advertising partners who assist us in reaching you.


How We Use Information


We use your information to:

  • Provide quotes, schedule services, and deliver our cleaning services.

  • Communicate with you about your appointments, updates, or offers.

  • Improve our website, services, and customer experience.

  • Run advertising campaigns and measure their performance (including retargeting through Facebook and other platforms).

  • Comply with legal obligations.


Facebook Lead Ads & Tracking


When you submit your information through a Facebook Lead Ad, that information is sent directly to us. We handle it in accordance with this Privacy Policy.


We also use the Facebook Pixel and similar tools on our website to understand visitor activity, improve advertising relevance, and measure campaign performance. These tools may collect data such as which pages you visit, actions you take, and how you interact with our ads.


You can learn more about how Facebook processes data by visiting Meta’s Data Policy.


How We Share Information


We may share your information with:

  • Service providers who help us operate our business (e.g., scheduling software, payment processors, CRM systems).

  • Advertising partners, such as Facebook, to deliver and measure ads.

  • Legal authorities, when required by law or to protect our rights.


We do not sell your personal information.


Your Privacy Choices


Depending on your location, you may have the right to:

  • Access or request a copy of the information we hold about you.

  • Request corrections or deletion of your personal data.

  • Opt out of marketing communications by following unsubscribe instructions in emails or contacting us directly.

  • Adjust your browser or device settings to limit cookies or tracking.


To exercise your rights, please contact us at [insert business email].


Data Security


We use reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.


Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


Contact Us


If you have any questions about this Privacy Policy or our practices, please contact us at:


Glass House Window Cleaning LLC (dba GlassHouse Prowash)

Email: jonah@glasshouseprowash.com

Phone: 503-936-1987

Website: https://glasshouseprowash.com